Service · Customs clearance

Customs clearance for imports from Turkey

RENEXPRESS handles customs clearance — included in the price of every shipment. No separate fees for the broker, declaration, or HS code.

Customs

What customs support includes

HS code selection for each item in the batch.

Customs declaration preparation.

Interaction with the customs authority on import.

Payment of customs duties within the agreed cost.

Passing all inspections and releasing goods for free circulation.

Why a broker is needed

Self-clearing imports requires knowledge of the commodity nomenclature, EAEU regulations, and declaration rules. One error in the HS code can delay cargo by a week and trigger additional duties. We process 100+ declarations a month — it's routine for us, a risk for a one-off import.

Required documents

Goods description and photo (provided when creating a shipment).

Weight and number of packages (recorded at the Istanbul warehouse).

Recipient contacts and status (individual or business).

Supplier documents (invoice, packing list) — we collect them when available.

Duty-free import limits

For individuals receiving in Russia, duty-free limits apply: €200 / 31 kg per parcel (as of 2026). Excess is taxed at 15% on the over-limit value, with a minimum of €2 per kg. RENEXPRESS warns you in advance if your shipment exceeds the limits so you can decide how to proceed.

FAQ

Do I need my own customs paperwork?

No. RENEXPRESS prepares the full document package and clears customs on your behalf.

How long does customs take?

Usually 1-3 business days, included in the total delivery time.

What if cargo exceeds the duty-free limit?

The manager will notify you in advance. Options: pay the duty or split the shipment.

Are there prohibited goods?

Yes: weapons, prescription medicines, perishables, hazardous goods (IATA list). Check with a manager for borderline categories.

Ready to ship?

Calculate the cost in the calculator including customs duties.